1Automated
Receive enquiry
Capture the level, subject, location and timing requested by the parent.
BUILD TO ORDER — designed, not yet deployed
Tuition trial class booking workflow for Singapore centres
This build-to-order design coordinates enquiries, real class availability, trial booking and follow-up. It is not deployed today, and teachers or centre staff retain placement, learning-progress and child-specific decisions.
How the tuition centres pipeline moves work safely
Automated stages prepare the work and preserve its context. The visually distinct human gate owns the sensitive decision before anything is released.
- 2Automated
Check class source
Read approved timetable, capacity and trial-class rules.
- 3Automated
Offer suitable slots
Prepare only options that satisfy the recorded constraints.
- 4Human gate
Review exception
Send placement, special-needs and child-specific questions to centre staff.
- 5Automated
Confirm and follow up
Record an accepted trial slot and the approved follow-up state.
Automated stages prepare the work and its evidence. The human gate controls sensitive decisions and release.
Inputs, decisions, writes and approval
Inputs
Parent-supplied enquiry details, current class timetable, capacity, trial rules and staff escalation policy.
Agent decisions
Which published slots fit the request and whether placement or child-specific judgment requires staff.
Writes
An enquiry record, proposed slot, confirmed trial-class state and follow-up task in the scoped system.
Human approval gate
Centre staff own student placement, learning assessments, special arrangements, fee exceptions and progress discussions.
Systems this pipeline would touch
- WhatsApp or web enquiry
- Receives the parent information required for a trial-class search.
- Class schedule
- Provides current levels, locations, timing and capacity.
- Centre CRM or register
- Can receive the enquiry and booking state after integration testing.
- Staff queue
- Holds placement and child-specific questions for the right person.
What this pipeline does not do
The boundary is part of the product. These exception paths are intentional, not missing automation.
- It is a build-to-order blueprint, not a running tuition-centre deployment.
- It does not assess a child's ability or decide final placement.
- It does not promise a slot that the class schedule does not show as available.
- It does not send child-specific progress commentary without the responsible teacher.
Scope the tuition centres pipeline
Describe the workflow, review boundary and systems you use. VYR will reply with the fit, scope and constraints—not a guaranteed outcome.